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GoRev BCBS Emergent Tracking Module

Welcome to the BCBS Emergent Tracking module designed to assist you with monitoring BCBS' new policy of reviewing and potentially denying out of network ER claims on the basis of medical necessity. This module consists of 2 main components; a new worksheet titled BCBS Emergent Tracking exists in patient overview, and a new report titled BCBS Emergent Tracking Status has been created.

Note: If you need assistance with a particular portion of this tutorial, please use the Table of Contents on the left hand side of this screen to navigate to the topic that you require.

BCBS Emergent Tracking Worksheet

This worksheet can be access from patient overview by clicking on worksheets as shown below and selecting BCBS Emergent Tracking

The below worksheet will appear. Please note no field is required. We designed this so that it is flexible to your needs. This worksheet will allow you to track the vitally important dates and statuses of your appeal process on these claims. These will be very important should all of your options fail. See report below that will allow you to pull all of this information out across all impacted claims.

BCBS Emergent Tracking Summary Report

This report will allow you to view all the worksheet fields for each individual account. Please note if you do not have a Carrier Specific green tile this report may show up in your Custom Reports green tile. Use the search box towards top right to find it easily.

Additional Resources

GoRev Support Team

If you have any questions, concerns, or problems regarding the usage of the GoRev BCBS Emergent Tracking module, please contact the GoRev Support Team by submitting an IT Support Ticket, by phone at 1-(317)-794-3900, and/or by email at ask@gorev.com.

Note: Always submit an IT Support Ticket detailing the problem that you are experiencing with this portion of GoRev, if possible, as this will give GoRev Support Agents access to information that will help expedite the resolution of your issue.

If you are not sure how to submit an IT Support Ticket in GoRev, please see the GoRev IT Support Ticket Creation Tutorial for assistance.

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