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public:gorev:gorevfirsttimeuserandlogin [2019/05/18 00:52]
sean.blythe
public:gorev:gorevfirsttimeuserandlogin [2020/06/06 20:19] (current)
mgriffin [Updating Your GoRev Password]
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 ====== GoRev First Time User and Login Tutorial ====== ====== GoRev First Time User and Login Tutorial ======
-Welcome to the GoRev First Time User and Login Tutorial. In this tutorial, we will focus on the process of Logging into GoRev as a First Time User. +Welcome to the **GoRev First Time User and Login Tutorial**. In this tutorial, we will focus on the process of logging into GoRev as a **First Time User**
  
-====== 1 GoRev Desktop Icon ====== +**Note:** If you need assistance with a particular portion of this tutorial, please use the **Table of Contents** on the left hand side of this screen to navigate to the topic that you require
-Double click on the **GoRev Desktop Icon** on your screen. +
  
-{{:public:gorev:gorev_launcher_icon.png?200|}}+====== 1 Logging Into GoRev ====== 
 +Once you have received your **GoRev Account Information** from your **Authorized Delegate**, you are ready to **Login** to GoRev as a **First Time User**
  
-====== 2 : Server Selection Screen ====== +==== Launching GoRev ==== 
-If you have more than one serverthe Server Selection Screen should appear on your device. Select the **Server** that corresponds to your **Work Location**+To beginplease Launch GoRev by double clicking on the **GoRev Launcher** icon on your device
  
-{{:public:gorev:gorev_launcher_client_tile_screen.png?800|}}+{{:public:gorev:step_1_gorev_icon_full_desktop.png?800|}}
  
-====== 3 : GoRev Login Window  ====== +==== Selecting a Server ==== 
-Enter your **Username** and **Temporary Password** into the fields provided+At this point, your **Server Selection Screen** will be visible. In this window, each **Tile** is a button that will allow you to **Login** to your **GoRev Account** for the corresponding workplaceTo continue, please select the **Server** on your screen that you require
  
-{{:public:gorev:login_gorev_launcher.png?800|}}+{{:public:gorev:step_1_part_2_server_selection_screen_tiles.png?800|}}
  
-Click on “Launch GoRev” once GoRev is ready to launch+**Note:** If you have any additional questions regarding the **Server Selection Screen**, please see the [[public:gorev:serverselection|GoRev Server Selection Tutorial]].
  
-{{:public:gorev:gorev_launcher_button.png?800|}}+==== Entering your GoRev Information ==== 
 +Once the **GoRev Login Screen** for the selected **Server** is present on your screen, please enter your **GoRev Username** and **Temporary Password** into the corresponding fields provided
  
-====== 5 New Password Creation ====== +{{:public:gorev:step_1_part_3_enter_the_new_username_and_password.png?800|}}
-You will be prompted to change your **Password** and update **User Information** +
  
-{{:public:gorev:first_time_or_updating_password_gorev_launcher.png?600|}}+==== Finalizing the Login Process ==== 
 + 
 +Once you are finished, click on the **"Login"** button on your screen.  
 + 
 +{{:public:gorev:step_1_part_4_now_click_login_to_continue.png?800|}} 
 + 
 +Now, after the **GoRev Loading Bar** becomes complete, please click on the **"Launch GoRev"** button on your device.  
 + 
 +{{:public:gorev:step_1_part_5_launch_gorev_button.png?800|}} 
 + 
 +====== 2 : Welcome to GoRev ====== 
 +At this point, the **Welcome to GoRev** window will be visible. In this window, you will be prompted to update your **Password** and **Contact Information** for GoRev.  
 + 
 +{{:public:gorev:step_2_part_1_welcome_to_gorev.png?800|}} 
 +==== Updating Your GoRev Password ==== 
 +To begin, please enter your **New GoRev Password** into the **"New Password"** and **"Confirm New Password"** fields in this window.  
 + 
 +{{:public:gorev:step_2_part_2_replace_the_password_.png?800|}} 
 + 
 +**Note:** Your **GoRev Password** cannot contain your **GoRev Username**, must be at least 10 characters long, and must contain 3 of the following: a lowercase letter, an uppercase letter, a number, and/or a symbol.  
 + 
 +==== Updating your Contact Information ==== 
 +After entering this information, you will be prompted to update your **Contact Information**. First, please verify and, if necessary, update your **First Name** and **Last Name** using the corresponding fields provided.  
 + 
 +{{:public:gorev:step_2_part_3_update_your_contact_info_first_and_last_name.png?800|}} 
 + 
 +Second, please update or enter your **Phone Number** and **Email Address** into the corresponding fields in this window.  
 + 
 +{{:public:gorev:step_2_part_4_update_your_phone_number_and_email_address.png?800|}} 
 + 
 +**Note:** Please verify that the **Phone Number** and **Email Address** entered are correct, as at least one is required to use **GoRev's Forgot Password** feature if you become locked out of your GoRev Account at any point.  
 + 
 +Lastly, please specify the **Contact Method** or **Methods** you prefer that GoRev use during the **Forgot Password** process by clicking on the **Email** and/or **Text SMS** checkboxes in this window.  
 + 
 +{{:public:gorev:step_2_part_5_update_your_contact_methods.png?800|}} 
 + 
 +==== Saving Your GoRev Information ==== 
 +Once you are finished, please save your entered information by clicking on the **"Save"** button on your screen.  
 + 
 +{{:public:gorev:step_2_part_6_save_the_new_changes.png?800|}}
  
-Check the boxes Email address and/or Phone Number to send a **Temporary Password**. \\  
  
 ====== Additional Resources ====== ====== Additional Resources ======
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 ==== GoRev Support Team ==== ==== GoRev Support Team ====
  
-If you have any additional questions or concerns regarding the **GoRev First Time User and Login Process**, please contact the **GoRev Support Team** at **1-(832)-658-2209 )**. +If you have any additional questions or concerns regarding the **GoRev First Time User and Login Process**, please contact the **GoRev Support Team** by phone at **1-(317)-794-3900** or by email at **[[ask@gorev.com|ask@gorev.com]]** 
  
 [[:public:GoRev:start|Back to GoRev Guides]] [[:public:GoRev:start|Back to GoRev Guides]]
  
  
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