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public:gorev:gorevlauncherinstallation [2020/03/29 21:31]
mgriffin [13 : Uninstalling GoRev.exe]
public:gorev:gorevlauncherinstallation [2020/06/17 09:29] (current)
beth.murphy [10 : Downloading the Server File]
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 As a new GoRev user, you will receive a **GoRev Server Invitation Email** at the **Email Address** on file for your GoRev Account. As a new GoRev user, you will receive a **GoRev Server Invitation Email** at the **Email Address** on file for your GoRev Account.
  
-{{:​public:​gorev:​step_1_server_invitation_email.png?​900|IMAGE of Welcome Email}} 
  
 **Note:** If you do not receive the **GoRev Server Invitation Email** at the **Email Address** you believe to be on file for your GoRev Account, please have your **Authorized Delegate** or **Facility'​s IT Team** verify that the email entered for your GoRev Account is accurate. If the email on file is accurate and the problem persists, please call **GoRev IT Support** at **1-(317)-794-3900** so that one of our Support Agents can further assist. ​ **Note:** If you do not receive the **GoRev Server Invitation Email** at the **Email Address** you believe to be on file for your GoRev Account, please have your **Authorized Delegate** or **Facility'​s IT Team** verify that the email entered for your GoRev Account is accurate. If the email on file is accurate and the problem persists, please call **GoRev IT Support** at **1-(317)-794-3900** so that one of our Support Agents can further assist. ​
  
-====== 2 : Utilizing the GoRev Launcher Installer Link ====== 
-Once you receive the **GoRev Server Invitation Email**, please click on the **GoRev Launcher Installer Link** provided. 
- 
-{{:​public:​gorev:​step_2_gorev_launcher_installer_link.png?​900|}} ​ 
  
 ====== 3 : Running the GoRev Launcher Installer ====== ====== 3 : Running the GoRev Launcher Installer ======
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 {{:​public:​gorev:​step_9_finishing_the_installation.png?​900|}} {{:​public:​gorev:​step_9_finishing_the_installation.png?​900|}}
 +
 +At this point, the **GoRev Launcher** icon will be present on your home screen.
  
 ====== 10 : Downloading the Server File ====== ====== 10 : Downloading the Server File ======
 In order to successfully utilize GoRev, you will also need to download the **Server** file. To begin, navigate to the **GoRev Server Invitation** email and click on the attached file present on your screen. ​ In order to successfully utilize GoRev, you will also need to download the **Server** file. To begin, navigate to the **GoRev Server Invitation** email and click on the attached file present on your screen. ​
  
-{{:​public:​gorev:​step_10_part_1_server_install_first_part.png?​900|}} 
  
 Once the Drop Down menu becomes visible, select the **Open** button in this window. ​ Once the Drop Down menu becomes visible, select the **Open** button in this window. ​
  
-{{:​public:​gorev:​step_10_part_2_server_install_click_open.png?​900|}} 
  
-====== 11 : Opening the GoRev Server File ====== 
  
-In the instance that a **Trustworthy Source** warning appears on your screen, please click **open** in order to successfully download the **GoRev Server**. 
- 
-{{:​public:​gorev:​step_11_part_1_trutworthy_source_click_yes.png?​900|}} 
 ====== 12 : Resolving the No Servers Available Error ====== ====== 12 : Resolving the No Servers Available Error ======
 In the instance that you receive the, **"No Servers Available Error"​**,​ it is likely that the server installation was not installed. In this situation, please return to the **GoRev Server Invitation** email and download the Server Attachment detailed in the steps above. ​ In the instance that you receive the, **"No Servers Available Error"​**,​ it is likely that the server installation was not installed. In this situation, please return to the **GoRev Server Invitation** email and download the Server Attachment detailed in the steps above. ​
  
    
-{{:​public:​gorev:​no_servers.png?​900|}}+{{:​public:​gorev:​no_servers.png?​700|}}
  
 **Note:** If you have **GoRev.exe** installed on your device, this may prevent **GoRev Launcher** from utilizing the new server file. Please follow the steps above and re-install the server file.  ​ **Note:** If you have **GoRev.exe** installed on your device, this may prevent **GoRev Launcher** from utilizing the new server file. Please follow the steps above and re-install the server file.  ​
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 ======Using the new GoRev Launcher====== ======Using the new GoRev Launcher======
- 
-The new GoRev Icon will look like this on the desktop 
  
 {{:​venture:​gorev:​gorev_support:​launchericon.png|}} {{:​venture:​gorev:​gorev_support:​launchericon.png|}}
-  
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-When it launches you will now see the below.  ​ 
-**A**, click on the server you want to login to and **B**, click on Launch GoRev as soon as the button allows you to (after it has processed updates). ​ If you want it to automatically launch GoRev after updates have processed check on the Launch GoRev automatically box. 
- 
-{{:​venture:​gorev:​gorev_support:​launcherscreen.png?​400|}} ​ 
- 
- 
-======Regenerating the GoRev Server Configuration Script====== 
- 
-In GoRev go to Admin>​Users and either right click and click send Invite or double click on the username and then click the Send Invite button. ​ Please know, the GoRev Server Configuration script should be kept secure. ​ You should not send this script to random users and instead should maintain access to it within your IT or authorized delegates. 
- 
-Within a user: 
- 
-{{:​venture:​gorev:​gorev_support:​launcherinvite.png?​400|}} 
-  
  
-Right click menu: 
  
-{{:​venture:​gorev:​gorev_support:​launcherinvite2.png?​400|}} 
    
 ====== Additional Resources ====== ====== Additional Resources ======
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