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public:gorev:itsupportticketcreation [2018/09/29 12:31]
sgriffin [GoRev Support Team]
public:gorev:itsupportticketcreation [2019/12/14 15:28] (current)
sgriffin [8 : Contacting the GoRev Support Team]
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 ====== GoRev IT Support Ticket Creation Tutorial ====== ====== GoRev IT Support Ticket Creation Tutorial ======
-Welcome to the GoRev IT Support Ticket Creation Tutorial. In this tutorial, we will focus on the process of Creating ​an IT Support Ticket in GoRev. ​+Welcome to the GoRev IT Support Ticket Creation Tutorial. In this tutorial, we will focus on the process of creating ​an IT Support Ticket in GoRev. ​
  
 ====== 1 : Navigating to the New Ticket Window ====== ====== 1 : Navigating to the New Ticket Window ======
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 {{:​public:​gorev:​step_7_part_2_admins_enter_the_username_you_require.png?​800|}} {{:​public:​gorev:​step_7_part_2_admins_enter_the_username_you_require.png?​800|}}
 ====== 8 : Contacting the GoRev Support Team ====== ====== 8 : Contacting the GoRev Support Team ======
-Finally, if you checked the “**This Issue Blocks Work**” box while creating your **IT Support Ticket**, please contact the **GoRev Support Team** at (**1-(832)-658-2209**immediately after submitting your **IT Support Ticket** so that our **Support Agents** can resolve your problem quickly. ​+Finally, if you checked the “**This Issue Blocks Work**” box while creating your **IT Support Ticket**, please contact the **GoRev Support Team** at **1-(317)-794-3900** immediately after submitting your **IT Support Ticket** so that our **Support Agents** can resolve your problem quickly. ​
  
-{{:​public:​gorev:​step_8_gorev_support_line_number.png?​800|}} 
  
 ====== 9 : GoRev IT Support Ticket Division Hours ====== ====== 9 : GoRev IT Support Ticket Division Hours ======
 Please note that **IT Support Tickets** submitted using the New Ticket window are addressed **Monday through Friday** from **9 am to 5 pm EST**.  ​ Please note that **IT Support Tickets** submitted using the New Ticket window are addressed **Monday through Friday** from **9 am to 5 pm EST**.  ​
  
-If you require immediate assistance, please contact our **24/7** **GoRev Support Team** at (**1-(832)-658-2209**).  ​+If you require immediate assistance, please contact our **24/7** **GoRev Support Team** at **1-(317)-794-3900**. 
 + 
 +If your issue is not urgent, you, also, have the ability to contact the **GoRev Support Team** via email at **[[ask@gorev.com|ask@gorev.com]]** ​ 
  
 {{:​public:​gorev:​step_9_gorev_it_hours.png?​800|}} {{:​public:​gorev:​step_9_gorev_it_hours.png?​800|}}
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