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GoRev Laboratory New Order Tutorial: Part I

Welcome to Part 1 of the GoRev Laboratory New Order Tutorial. In this tutorial, we will focus on Part 1 of the Laboratory Order Creation Process in GoRev.

Note: If you need assistance with a particular portion of this tutorial, please use the Table of Contents on the left hand side of this screen to navigate to the topic that you require.

1 : Beginning Part I of the Laboratory New Order Process

As a GoRev user, you will begin the Laboratory Order Creation Process by creating a New Visit for the Patient. To begin, click on the “New Order” button present in the Lab Modules tab of the GoRev Homepage toolbar.

2 : Entering Patient Demographics

Once the Patient Information window appears on your screen, please enter the Patient’s Name, Date of Birth, Social Security Number, Gender, and Ethnicity into the corresponding fields in the Demographics area of this window.

If you are unable to obtain the Patient’s Social Security Number, please click on the “No SSN” checkbox in this area.

3 : Utilizing the Optional Demographic Fields

Now, if you would like to enter the Patient's Suffix, Marital Status, Preferred Language, Occupation, Employment, Employer, and/or Communication Preferences, first, begin by clicking on the “Show More” button in this area.

Once the Optional Demographic Fields become visible, please enter any additional Patient information that you require into the corresponding fields provided.

In the event that you need to close the Optional Demographic Fields, please utilize the “Hide More” button in this area to complete this task.

Note

If a Patient is already in the GoRev System for your Facility, you can allow GoRev to auto-fill the Patient's information into all of the fields in the Patient Information window by utilizing the Patient Account drop-down menu that will appear on your screen as you begin entering the Patient's Demographic information.

4 : Patient Advanced Search

Now, in the event that a Patient has a previous Visit in another Facility in your Server, you can pull this Patient information into the Visit that you are creating by utilizing the “Advanced Search” button in this window.

Additionally, if you are having difficulty finding a Patient in the GoRev System and you believe that the Patient should be in the system for this Facility, the “Advanced Search” function can be used to Search for the Patient.

Note: If you are unfamiliar with the GoRev Advanced Search module, please see the GoRev Advanced Search Tutorial.

5 : Entering Patient Contact Information

Entering Patient Address & Contact Information

Next, please enter the Patient's Address and Contact Information into the corresponding fields in the Contact area.

Entering an International Address

To enter Contact Information for Patients with International Addresses, first, begin by clicking on the “International Address” checkbox in this area.

Once the International Contact fields become visible, please fill in the Patient's Contact Information into the fields provided.

6 : Entering the Guarantor's Information

Now, if the Guarantor is different from the Patient, please enter this individuals's information into the GoRev system. To begin, click on the “Guarantor is Different from Patient” checkbox in this window.

After the Guarantor Demographics and Contact areas become visible, please enter the Guarantor's information into the corresponding fields provided.

7 : Navigating to the Visit Information Window

To continue, please navigate to the Visit Information window by clicking “Next”.

8 : Entering Physician Information

Once the Visit information window becomes visible, please enter the Patient's Referring Physician and/or Attending Physician information into the corresponding fields provided.

If the Referring Physician and/or Attending Physician is not in the GoRev System, please add the missing doctor to the system by utilizing the “Add Doctor” function in the corresponding sections of this window.

Note: If you are unfamiliar with Adding a Physician to the GoRev System, please see the GoRev Adding a Physician Tutorial.

9 : Entering Patient Admission Information

Next, please enter the Patient’s Admission information into the corresponding fields provided.

10 : Navigating to the "Patient Payer Information" Window

Now, please navigate to the Patient Payer Information window by clicking “Next”.

11 : Utilizing Existing Patient Payer Information

If the Patient Payer Information window contains existing Patient Payer Information, please verify the accuracy of the information provided and click “Next”.

12 : Adding Patient Insurance

However, if the Patient Payer information is not present in this window and the Patient does not have existing Payer information in the GoRev system, please add the information to the system.

Utilizing the Add Payer Button

To begin, click on the “Add Payer” button in this window.

Entering Primary Insurance

Once the Primary Insurance area appears on your device, please enter the Patient's Insurance information into the corresponding fields provided.

Note: If you are unfamiliar with Adding Insurance to the GoRev System, please see the GoRev Adding Patient Insurance Tutorial.

13 : Utilizing Previously Entered Patient Insurance Information

Note: If the Patient has previously entered Payer information in the GoRev System and you would like to add this information to the Lab Order, please utilize the “Payer History” button in this window to complete this task.

14 : Adding Worker's Compensation Information

Next, if the Patient Lab Order is being processed as Worker's Compensation, please use the “Add Worker's Comp” button in the Patient Payer Information window to enter the necessary information.

Note: If you are unfamiliar with Adding Worker's Compensation information to the GoRev System, please see the GoRev Adding Worker's Compensation Tutorial.

15 : Utilizing the "Self Pay" Function

Now, in the event that the Patient does not have active coverage of any kind, click on the “Self Pay” checkbox in this window.

16 : Navigating to the "Finalize Visit Creation" Window

Once you are satisfied with the entered Patient Payer information, please navigate to the Finalize Visit Creation window by clicking “Next”.

17 : Utilizing the Quick Payment Function

In the Finalize Visit Creation window, you have the ability to process a Quick Payment for the Patient.

Entering the Payment Amount

To begin, please enter the appropriate monetary value into the “Payment Amount” field present in the Quick Payment area of this window.

Selecting the Payment Type

Then, select the appropriate Payment Type from the drop-down menu on your screen to finalize the Quick Payment process.

18 : Uploading Patient Files

Next, if you would like to upload a File to the Patient's account, please click on the “Browse” button present in the Upload Files area of this window and select the appropriate Patient File from your device.

At this point, the Patient File to be Uploaded will be present in the Pending Uploads section of the Upload Files area.

19 : Removing a Patient File

Now, in the event that you need to Remove a Patient File from the Pending Uploads section, please begin by selecting the Patient File that you require from the list present on your screen.

Then, click on the “Remove” button present in the Upload Files area to finalize the removal process.

21 : Reviewing and Editing the Entered Information

Note: Please utilize the Back Arrow button in this window to complete any necessary edits to the previously entered information.

22 : Finishing Part 1 of the Laboratory New Order Process

Once you are finished, click on the “Save Visit” button present in the bottom right corner of the “Finalize Visit Creation” window to complete Part 1 of the Laboratory New Order Process.

22 : Continuing the Laboratory New Order Process

At this point, the “Edit Lab Order” window should be visible. Now, in order to continue the New Lab Order Creation Process, please see Part 2 of the Laboratory New Order Tutorial linked below.

Additional Resources

GoRev Laboratory New Order: Part I Video Tutorial

GoRev Laboratory New Order: Part II Tutorial

GoRev Support Team

If you have any questions, concerns, or problems regarding Part 1 of the GoRev Laboratory New Order process, please contact the GoRev Support Team by submitting an IT Support Ticket, by phone at 1-(317)-794-3900, and/or by email at ask@gorev.com.

Note: Always submit an IT Support Ticket detailing the problem that you are experiencing with this portion of GoRev, if possible, as this will give GoRev Support Agents access to information that will help expedite the resolution of your issue.

If you are not sure how to submit an IT Support Ticket in GoRev, please see the GoRev IT Support Ticket Creation Tutorial for assistance.

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