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GoRev Navigating Follow Up Reports Tutorial

Welcome to the GoRev Navigating Follow Up Reports Tutorial. In this tutorial, we will focus on the process of navigating Follow Up Reports in GoRev.

Note: If you need assistance with a particular portion of this tutorial, please use the Table of Contents on the left hand side of this screen to navigate to the topic that you require.

1 : Navigating to a Follow Up Report

In order to navigate to the Follow Up module, first, click on the “Follow Up” button present in the Billing tab of the GoRev Homepage toolbar.

At this point, the Follow Up module will be visible. To continue, please utilize the Follow Up Buckets to navigate to the required Follow Up Report.

Note: If you have difficulty navigating the Follow Up Buckets, please see the GoRev Follow Up Buckets Tutorial for additional assistance.

2 : Locating & Understanding the Follow Up Report List

At this point, the Follow Up module will appear on your screen. In this window, the Patient Accounts that make up your selected Follow Up Report will be present in a list below the Follow Up Toolbar.

If you have difficulty locating any information in the Report, please utilize the Search field in this window to aid in your search.

Note: The Patient Responsibility Follow Up Bucket displays Patient Accounts by MRN. As a result, each row in this Follow Up Report list represents a Patient MRN not a single Patient Visit since Patient Responsibility includes all Patient Responsibility amounts from all Patient Visits at that Facility.

3 : Locating & Understanding the Follow Up Report Toolbar

In addition to the Follow Up Report list, the Follow Up module, also, contains thirteen functional icons present in the Follow Up Toolbar.

Active Facilities

First, the “Active Facilities” icon in the Follow Up Toolbar will allow you to Add or Remove Facilities from your Follow Up Report. To begin, click on the “Active Facilities” drop-down menu on your screen.

At this point, the Active Facilities drop-down menu will be visible. To continue, please click on any Facility in the list that you would like to Add to the Report.

Additionally, please click on any Facility with a Checkmark next to its acronym to remove this Facility from the Follow Up Report.

Lastly, please utilize the “Select All” and the “Clear Selection” options in this menu to add all listed Facilities or remove all listed Facilities from the Follow Up Report, respectively.

Follow Up

Second, in the Follow Up Toolbar, the Follow Up button will allow you to navigate back to the Follow Up Buckets

Scheduled Reports

Third, the Scheduled Reports icon will allow you to access the Report Scheduling module for ease of access when working Patient Accounts in Follow Up.

Refresh

Fourth, in the toolbar, the “Refresh” button will allow you to Refresh the content of your Follow Up Report to include the most up to date Patient Account information.

Export

Fifth, the “Export” drop-down menu will allow you to Export the Follow Up Report as an Excel (XLS - For Excel 2006 or older), an Updated Excel (XLSX - For Excel 2007 or newer) , a CSV, and/or a BXT file.

Add to Favorites

Sixth, in the Follow Up Toolbar, the “Add to Favorites” icon will allow you to add the current Follow Up Report to your Favorites area in the Follow Up Buckets so that you can access this Report quickly and easily in the future. To begin, click on the “Add to Favorites” button present in the toolbar.

At this point, the Follow Up Report will be present in the “Favorites” section of the Follow Up Buckets as a custom, blue Tile with direct access to the Favorited Report.

Note: If you would like to remove a Follow Up Report from your Favorites, please click on the “Remove from Favorites” button present in the Follow Up Report Toolbar.

Future

Seventh, the Future button in the Follow Up Toolbar will allow you to view Patient Accounts with the current Report criteria that have Follow Up Dates in the Future. To begin, click on the “Future” button in the window toolbar.

At this point, the Patient Accounts fitting this Report with Future Follow Up Dates will be present on your screen.

Note: In order to return to the previous Patient Account list with current or past due Follow Up Dates, please click on the “Future” button in the toolbar.

Patient Overview

Eighth, the Patient Overview icon in the Follow Up Toolbar will allow you to access the Patient Overview window for the Patient Account that you have selected in the Patient Account list on your screen.

Financials

Ninth, in the Follow Up Toolbar, the “Financials” button will allow you to navigate to the Financial window for the selected Patient Account.

Workflow

Tenth, the “Workflow” icon in the Follow Up Toolbar will allow you to begin a Workflow session for the Patient Account that you have selected in the Follow Up list.

Note: If you have difficulty utilizing the Workflow module, please see the GoRev Workflow Tutorial for additional assistance.

Charging

Eleventh, in the Follow Up Toolbar, the “Charging” button will allow you to access the Charging module for the selected Patient Account.

Coding

Next, the “Coding” button in the window's toolbar will allow you to access the Coding module for the Patient Account that you have selected from the list.

Lastly, the “Print” icon in the Follow Up Toolbar will allow you to Print various documents for select Patient Accounts or all of the Patient Accounts that are currently present in the Follow Up list on your screen.

Additional Resources

Additional Follow Up Resources

Follow Up Buckets TutorialA guide on how to navigate the Follow Up Buckets in GoRev.

GoRev Support Team

If you have any questions, concerns, or problems regarding the usage of Follow Up Reports in GoRev, please contact the GoRev Support Team by submitting an IT Support Ticket, by phone

at 1-(317)-794-3900, and/or by email at ask@gorev.com.

Note: Always submit an IT Support Ticket detailing the problem that you are experiencing with this portion of GoRev, if possible, as this will give GoRev Support Agents access to information that will help expedite the resolution of your issue.

If you are not sure how to submit an IT Support Ticket in GoRev, please see the GoRev IT Support Ticket Creation Tutorial for assistance.

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