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public:gorev:navigatingprofileoptions [2019/05/18 01:05]
sean.blythe
public:gorev:navigatingprofileoptions [2020/06/06 19:11] (current)
mgriffin [10 : Saving Your New GoRev Password]
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 ====== GoRev Navigating Profile Options Tutorial ====== ====== GoRev Navigating Profile Options Tutorial ======
-Welcome to the GoRev Navigating Profile Options Tutorial. In this tutorial, we will focus on the process of Navigating the Profile Options Module in GoRev.+Welcome to the **GoRev Navigating Profile Options Tutorial**. In this tutorial, we will focus on the process of navigating the **Profile Options** module in GoRev.  
 + 
 +**Note:** If you need assistance with a particular portion of this tutorial, please use the **Table of Contents** on the left hand side of this screen to navigate to the topic that you require
  
 ====== 1 : Navigating to Your GoRev Profile ====== ====== 1 : Navigating to Your GoRev Profile ======
-Click on your **Username** present in the top right corner of your GoRev Homepage. +In order to navigate to your **GoRev Profile**, first, click on your **GoRev Username** present in the top right corner of your GoRev Homepage. 
  
-{{:public:gorev:prof_nav1.png?800|}}+{{:public:gorev:navigating_profile_options_step_1_part_1_click_on_profile_name_on_homepage.png?950|}}
  
 +Once the drop-down menu is visible, select **“Profile Options”** from the list.
 +
 +{{:public:gorev:navigating_profile_options_step_1_part_2_profile_options_button.png?950|}}
  
-Select “**Profile Options**” from the drop-down menu on your screen.  
  
-{{:public:gorev:prof_nav_2.png?800|}} 
  
  
 ====== 2 : Entering Your General Information  ====== ====== 2 : Entering Your General Information  ======
-The **GoRev Profile** window will appear on your device. In this window, you will have the ability to enter or update your **GoRev Profile Information**.Enter your **First** and **Last Name** into the corresponding fields in the **General Information** area of this window. +At this point, the **GoRev Profile** window will appear on your device. In this window, you will have the ability to enter or update your **GoRev Profile Information**.To begin, enter your **First Name** and **Last Name** into the corresponding fields in the **General Information** area of this window.  
 + 
 +{{:public:gorev:navigating_profile_options_step_2_enter_first_name_and_last_name.png?950|}} 
  
  
-{{:public:gorev:prof_nav_3.png?400|}} 
 ====== 3 : Entering Your Contact Information  ====== ====== 3 : Entering Your Contact Information  ======
-Enter your **Email Address**” and **Phone Number**” into the **Contact Information** fields on your screen.+Next, enter your **Email Address** and **Phone Number** into the **"Contact Information"** fields on your screen. 
 + 
 +{{:public:gorev:navigating_profile_options_step_3_email_address_and_phone_number.png?950|}} 
  
-{{:public:gorev:prof_nav_4.png?400|}} 
 ====== 4 : Defining Your Preferred Contact Medthod ====== ====== 4 : Defining Your Preferred Contact Medthod ======
-Define your Preferred Contact Method by clicking on the corresponding option present in the **Preferred Contact Method** section of the Profile Options window. If you choose to have your password reset via phone number. Please make sure your contact number is a cell phone capable of receiving SMS (Text) messages+Now, define your **Preferred Contact Method(s)** by clicking on the corresponding option(s) present in the **Preferred Contact Method** section of the **Profile Options** window. 
  
-{{:public:gorev:prof_nav_5.png?400|}}+{{:public:gorev:navigating_profile_options_step_4_preferred_contact_method.png?950|}}
  
 +**Note:** your **Preferred Contact Method(s)** is the way that you will be contacted if you forget your **GoRev Password** and need to utilize GoRev's **"Forgot Password"** feature on the **GoRev Login** screen. 
 +====== 5 : Setting Your Email Attachment Password ====== 
  
 +Next, please enter an **"Email Attachment Password"** into the corresponding field provided. This password cannot be the same as your GoRev password. 
  
-====== 5 Saving Your GoRev Profile Information ====== +{{:public:gorev:navigating_profile_options_step_5_email_attachment_password.png?950|}}
-Click on the “**Save Profile**” button in the bottom right corner of this window+
  
-{{:public:gorev:prof_nav_8.png?400|}}+**Note:** GoRev will use this password to securely deliver **Reports** and other attachments to the **Email Address** provided above.  
 +====== 6 Saving Your GoRev Profile Information ====== 
 +Now, click on the **"Save Profile"** button in the bottom right corner of this window
  
-====== 6 Uploading a GoRev Profile Image ====== +{{:public:gorev:navigating_profile_options_step_6_save_profile.png?950|}}
-Click on the “**Change Image**” button on your screen and upload an image from your device+
  
-{{:public:gorev:prof_nav_6.png?400|}} 
  
  
-====== 7 : Navigating to the Change Password Window ====== 
-Click on the “**Change Password**” button on your screen.  
  
-{{:public:gorev:prof_nav_7.png?400|}} 
  
 +====== 7 : Uploading a GoRev Profile Image ======
 +Next, to upload a profile picture to GoRev, click on the “**Change Image**” button on your screen and upload an image from your device. 
  
-====== 8 Changing Your GoRev Password ====== +{{:public:gorev:navigating_profile_options_step_7_change_profile_image.png?950|}}
-After the Change Password window becomes visible, please enter your current GoRev password into the “**Current**” field in this window+
  
-{{:public:gorev:prof_nav_9.png?400|}} 
  
-Enter your new GoRev password into both the “**New Password**” and “**Confirm New Password**” fields on your screen. The new password must be ten characters, one capital letter (ex: ABC), one number (ex: 123), and a special character (ex: !#@$)   
  
-{{:public:gorev:prof_nav_10.png?400|}} 
-====== 9 : Saving Your New GoRev Password ====== 
-Click on the “**Save Password**” button in this window.   
  
-{{:public:gorev:prof_nav_11.png?400|}}+ 
 + 
 +====== 8 : Navigating to the Change Password Window ====== 
 +Now, in order to change your GoRev password, begin by clicking on the **"Change Password"** button on your screen.  
 + 
 +{{:public:gorev:navigating_profile_options_step_8_change_password.png?950|}} 
 + 
 + 
 + 
 + 
 + 
 + 
 +====== 9 : Changing Your GoRev Password ====== 
 +After the **Change Password** window becomes visible, please enter your current GoRev password into the **"Current"** field in this window.  
 + 
 +{{:public:gorev:step_9_enter_the_current_password.png?950|}} 
 + 
 + 
 +Next, enter your new GoRev password into both the **"New Password"** and **"Confirm New Password"** fields on your screen. 
 + 
 +{{:public:gorev:step_9_part_2_enter_the_new_password.png?950|}} 
 + 
 +**Note:** Your GoRev password must be at least 10 characters and must include at least one capital letter, one number, and one special character (ex. !#@$).   
 + 
 + 
 +====== 10 : Saving Your New GoRev Password ====== 
 +Lastly, to save your new GoRev password, click on the **"Save Password"** button in this window.   
 + 
 +{{:public:gorev:step_10_save_the_newly_entered_password.png?950|}} 
 + 
 + 
  
 ====== Additional Resources ====== ====== Additional Resources ======
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 ==== GoRev Support Team ==== ==== GoRev Support Team ====
  
-If you have any additional questions or concerns regarding the **GoRev Profile Options Module**, please contact the **GoRev Support Team** at **1-(832)-658-2209 )**. +If you have any questions,concerns, or problems regarding the **GoRev Profile Options** module, please contact the **GoRev Support Team** by submitting an **IT Support Ticket**, by phone at **1-(317)-794-3900**, and/or by email at **[[ask@gorev.com|ask@gorev.com]]**.  
 + 
 +**Note:** Always submit an **IT Support Ticket** detailing the problem that you are experiencing with this portion of GoRev, if possible, as this will give GoRev Support Agents access to information that will help expedite the resolution of your issue.  
 + 
 +If you are not sure how to submit an **IT Support Ticket** in GoRev, please see the [[public:gorev:itsupportticketcreation|GoRev IT Support Ticket Creation Tutorial]] for assistance
  
 [[:public:GoRev:start|Back to GoRev Guides]] [[:public:GoRev:start|Back to GoRev Guides]]
  
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