No ACL setup yet! Denying access to everyone.
No ACL setup yet! Denying access to everyone.

GoRev Patient Payments Tutorial

Welcome to the GoRev Patient Payments Tutorial. In this tutorial, we will focus on the process of Posting, Voiding, and Refunding Patient Payments in GoRev.

1 : Patient Payment Icon

Patient Payments can be Posted, Voided, or Refunded in the Patient Overview window in GoRev. To begin, click on the “Patient Payment” button located in the Office section of the Patient Overview toolbar.

2 : Entering Patient Payment Amount

At this point, the Post Patient Payments window will appear on your screen. In order to Post a Patient Payment, first, begin by entering the amount of money accepted from the patient into the “Payment Amount” field in this window.

3 : Defining Patient Payment Date

Next, please enter the date that the patient payment was received and processed into the “Payment Date” field on your screen.

4 : Selecting Patient Payment Type

Now, in order to define the Payment Type for your Patient Payment, begin by clicking on the corresponding drop-down menu in this window.

Once the drop-down menu becomes visible, please select the appropriate Payment Type from the list.

5 : Entering Patient Transaction ID

Next, please enter the Transaction ID for the Patient Payment into the corresponding field on your screen.

6 : Entering Patient Payment Authorization Code

Now, in order to continue Posting the Patient Payment, please enter the appropriate Authorization Code into the field provided.

7 : Posting Patient Payment

After entering this information, please finish Posting the Patient Payment by clicking on the “Post Payment” button in this window.

8 : Viewing Posted Patient Payments

In the event that you would like to view the Posted Patient Payment, begin by clicking on the Financials button present in the Billing section of the Patient Overview toolbar.

Once the Patient Financials window becomes visible, you will be able to view Posted Patient Payments in the Payments and Adjustments section of this window.

9 : Beginning Refund or Voiding Process

In addition to Posting Patient Payments, you will, also, be able to Void or Refund a Patient Payment in the Post Patient Payments window. To begin, please navigate to this window by clicking on the “Patient Payment” button in the Patient Overview toolbar.

10 : Entering a Negative Payment Amount

At this point, the Post Patient Payments window will appear on your device. In order to Void or Refund a Patient Payment, please begin by entering a Negative Value into the Payment Amount field in this window.

11 : Specifying Patient Payment Date and Type

After entering this information, please specify the Payment Date and Payment Type using the fields provided.

12 : Entering Void or Refund as Transaction ID

Next, please enter “Void” or “Refund” into the Transaction ID field on your screen.

13 : Entering Authorization Code for Patient Payment

Now, please enter the Authorization Code for the Patient Payment into the corresponding field in this window.

14 : Voiding or Refunding a Patient Payment

After entering this information, please finish Voiding or Refunding the Patient Payment by clicking on the “Post Payment” button on your screen.

Additional Resources

GoRev Patient Payments Video Tutorial

GoRev Support Team

If you have any additional questions or concerns regarding the GoRev Patient Payments process, please contact the GoRev Support Team at ( 1-(832)-658-2209 ).

Back to GoRev Guides

QR Code
QR Code public:gorev:patientpayments (generated for current page)