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GoRev Server Selection Tutorial

Welcome to the GoRev Server Selection Tutorial. In this tutorial, we will focus on the process of navigating the Server Selection Screen in GoRev.

Note: If you need assistance with a particular portion of this tutorial, please use the Table of Contents on the left hand side of this screen to navigate to the topic that you require.

1 : Navigating to the Server Selection Screen

As a GoRev User, the Server Selection screen will allow you to access the GoRev Account for your required workplace.

Launching GoRev

To begin, please Launch GoRev by double clicking on the GoRev Launcher icon on your device.

Server Selection Screen

At this point, your Server Selection Screen will be visible. In this window, each Tile is a button that will allow you to Login to your GoRev Account for the corresponding workplace.

2 : Utilizing the Server Selection Screen

Selecting a Server Tile

Now, in order to Login to the GoRev Account for a specific workplace, please begin by clicking on the required Tile in this window.

Entering your GoRev Information

At this point, the GoRev Login Screen for the selected Server will be present on your screen. To continue, please enter your GoRev Username and Password into the corresponding fields provided.

Selecting a Different Server

Note: If you need to change your Server Selection, please navigate back to the Server Selection Screen by clicking on the “Back to Server Select” button in this window and select the Server that you require.

Logging into GoRev

Once you are finished selecting a Server and entering your GoRev Information, click on the “Login” button on your screen.

After the GoRev Loading Bar becomes complete, please click on the “Launch GoRev” button on your device.

At this point, the GoRev Homepage for the selected Server will be present on your screen.

3 : Troubleshooting

In the event that you experience an issue while utilizing the GoRev Server Selection screen, please reference the below troubleshooting tips to better understand and troubleshoot the situation.

Red Server Selection Tile

If your Server Tile or one of your Server Tiles on the Server Selection screen is Red, the Server is offline. Please call GoRev Support at 1-(317)-794-3900 so that one of our Support Agents can investigate the issue.

Gray Server Selection Tile

On the other hand, if your Server Tile or one of your Server Tiles on the Server Selection screen is Gray, you do not have active access to this Server. If you believe that you should have access to this Server, please contact your Authorized Delegate, as he/she is responsible for restoring Server access for all GoRev users at your Facility.

Note: If you do not know which individual or individuals are Authorized Delegates for your Facility, please don't hesitate to call GoRev Support, as our Support Agents have a comprehensive list of Authorized Delegates with their contact information readily available for reference.

Additional Resources

GoRev Server Selection Video Tutorial

GoRev Support Team

If you have any additional questions or concerns regarding the Server Selection Process in GoRev, please contact the GoRev Support Team by phone at 1-(317)-794-3900 or by email at ask@gorev.com

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