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GoRev User Guides

Please see the sections below for more information about GoRev and its various modules.

Update History

GoRev Change LogGoRev's In-Depth Update Log

System Basics and Support

GoRev.exe Installation Tutorial How to Install Gorev.exe
GoRev Launcher Installation Tutorial How to Install GoRev Launcher
GoRev Server Selection Tutorial How to Select a Server in GoRev
GoRev First Time User and Login Tutorial How to Log into GoRev as a First Time User
GoRev Navigating Profile Options Tutorial How to Navigate the Profile Options Module in GoRev
GoRev Facility Selection Tutorial How to Select a Facility/Unit in GoRev
GoRev IT Support Ticket Creation Tutorial How to Create an IT Support Ticket in GoRev
GoRev IT Support Ticket Management Tutorial How to Manage your IT Support Tickets in GoRev
GoRev IT Remote Support Tutorial How to Start a Screen Connect Session with a GoRev Support Agent
GoRev System Requirements Detailed requirements about Hardware and Software utilized by GoRev
System Failure How to report system failures and security breaches.

Registration and Patient Overview

GoRev Scheduling Appointment Tutorial How to create a new appointment in the GoRev Scheduling module.
GoRev New Visit Tutorial How to Create a New Visit in GoRev
GoRev Stat Check In Tutorial How to Perform a Stat Check In for a Patient in GoRev
GoRev Advanced Search Tutorial How to Perform an Advanced Search for a Patient in GoRev
GoRev Adding Worker's Compensation Tutorial How to Add Worker's Compensation Information to a Patient's Account in GoRev
GoRev Adding a Physician Tutorial How to Add a Physician to the GoRev System
GoRev Navigaing Patient Overview Tutorial How to Navigate the Patient Overview Module in GoRev
GoRev File Management Tutorial How to Upload, Remove, and Retrieve Patient Files in GoRev
GoRev Account Notation Tutorial How to Utilize the Account Notation Area of the Patient Overview Module in GoRev
GoRev Multi-Visit Patient Note Application Tutorial How to Apply A Patient Note to Multiple Patient Visits in GoRev
GoRev Real Time Eligibility Tutorial How to Utilize the Eligibility Module in GoRev
GoRev Patient Payments Tutorial How to Post, Void, and Refund Patient Payments in GoRev
Bar Code Charge Capture A charge capture tool that supports barcode scanning and explosive charging
GoRev Charge Templates Tutorial How to Navigate the Charge Templates Module in GoRev
Collaborative Insurance Group Management (CIGM) This GoRev module lets you save all details related to a specific groups (aka employer) insurance details including; fully-insured vs self-insured, payment method (UCR, MNRP, MRC2, etc), Plan types (PPO, HMO, POS, etc), Summary Plan Documents, and more
GoRev Navigating Data Entry Workflow Tutorial How to Navigate the Data Entry Workflow Module in GoRev

Patient Portal and Electronic Communications

Patient Portal User Manual Guide navigating the patient portal from a patient perspective including registering for a visit online, communicating electronically with a provider, and reviewing/paying for balances due
Provider Portal User Manual Guide for utilizing the patient portal inbox where registrars, billers, and providers can communicate digitally with patients
Electronic Patient Statements Guide for configuration and utilization of the GoRev Electronic patient statements module

Scheduling Settings

GoRev Scheduling General Settings TutorialHow to Define the General Settings for the GoRev Scheduling Module
GoRev Aministrative Scheduling Departments Settings TutorialHow to Define the Departments Settings for the Scheduling Module as an Administrator in GoRev
GoRev Administrative Scheduling Rooms and Resources Settings TutorialHow to Define the Rooms and Resources Settings for the Scheduling Module as an Administrator in GoRev
GoRev Administrative Scheduling Labels Settings TutorialHow to Define the Labels Settings for the Scheduling Module as an Administrator in GoRev
GoRev Scheduling Print Templates Settings TutorialHow to Define the Print Templates Settings for the GoRev Scheduling Module

Laboratory Registration

GoRev Laboratory New Order Tutorial: Part ICompleting Part 1 of the Laboratory New Order Process in GoRev
GoRev Laboratory Quick Order Tutorial: Part ICompleting Part 1 of the Laboratory Quick Order Process in GoRev
Order WorkflowA laboratory order workflow allowing for specimen status tracking, canceling orders and more
Edit Lab OrderMake changes, or complete, an existing order that was pending

Laboratory Back Office and Testing

GoRev Laboratory Batch Creation TutorialHow to Create a Laboratory Batch in GoRev
Result OverviewWhen it comes time to review and approve results for delivery to your clients, this is your primary tool.
Edit TestsAn administrative tool for managing tests and associated cutoffs and coding values
Quality ControlA data capture and analysis tool used in the monitoring instruments in order to ensure accuracy and quality.
Waters TQD IntegrationA step by step guide to using GoRev Laboratory modules with MassLynx and and the Waters analysis equipment
Sciex MultiQuant IntegrationA step by step guide to exporting test results captured by AB Sciex LCMS equipment and importing them into GoRev

Billing

Patient Financials The financial account summary viewer within GoRev
Bulk Posting An advanced manual for the posting module with support for importing of 835 EDIs
Line Item Posting An advanced manual for the Line Item Posting module with support for importing of 835 EDIs
Dynamic Adjustment Mapping Allows you to specify the desired default behavior for each CAS and Remark code related to posting adjustments.
Automated Selfpay Rate Adjustments Once enabled, GoRev will automatically adjust a visits balance down to the total of the self pay rates for all charges on an account and set the remaining balance to patient responsibility.
GoRev Navigating Posting Workflow Tutorial How to Navigate the Posting Workflow Module in GoRev
Reports A module for delivering of tabular data
Navigating Follow Up Buckets How to Navigate the GoRev Follow Up Buckets
Navigating Follow Up Reports How to Navigate Follow Up Reports in GoRev
GoRev Merging Duplicate Accounts Tutorial How to Merge Patient Accounts in GoRev
Coding An advanced module allowing for assisted abstraction of cases in either ICD-9, ICD-10 or both
GoRev Coding Productivity Tutorial How to Navigate the Coding Productivity Module in GoRev
Workflow User interface in GoRev to track the progress of a patients claim
Business Intelligence Grades A report card module grading the billing process on a number of key factors

Reports

GoRev Standard Report Set The Standard GoRev Report Set
GoRev User Access Reports Tutorial How to Run User Access Reports in GoRev
GoRev Patient Details Reports Tutorial How to Run Patient Details Reports in GoRev
GoRev Daily Cash Drawer Reports Tutorial How to Run End of Day Cash Drawer Reports in GoRev
GoRev Report Scheduling Tutorial How to Utilize the Report Scheduling Module in GoRev
GoRev Report Filters and Views GoRev Advanced Report Filters and Views
GoRev Bulk Automated Actions GoRev Bulk Automated Actions

Administration

GoRev Patient Statements Administrative Guide How to maintain all settings related to statement generation
GoRev Administrative Existing User Management Tutorial How to Edit Information, Manage Passwords, Terminate, and Delete Existing Users as an Administrator in GoRev
GoRev Administrative Setting up Restricted Access How to configure a user for restricted information access
GoRev Security Groups and Permissions GoRev Security Groups and Permission
GoRev Administrative Permissions and Groups Tutorial How to Navigate the Permission and Group Features as an Administrator in GoRev
GoRev Administrative Team Management Tutorial How to Navigate the Team Management Feature as an Administrator in GoRev
GoRev Administrative Insurance Carrier Management Tutorial How to Add New Insurance Carriers, Edit Existing Insurance Carriers, and Delete Unwanted Insurance Carriers as an Administrator in GoRev.
GoRev Administrative Plan Management Tutorial How to Create New Insurance Plans, Edit Existing Insurance Plans, and Delete Unwanted Insurance Plans as an Administrator in GoRev.
Physician Directory Configuration tool for creating and maintaining doctors that practice at or refer to the active facility
GoRev Administrative New Charge Tutorial How to Create a New Charge as an Administrator in GoRev.
GoRev Administrative Explosive Charge Tutorial How to Create an Explosive Charge as an Administrator in GoRev.
GoRev Administrative Charge Master Tutorial How to Navigate the Charge Master Module as an Administrator in GoRev
Preference Card Designer A tool for creating preference cards for use in physician specific operation customization and charging
Charts Configuration tool for defining digital document templates that can be printed or exported to PDF based on data from a patient chart
Locations Configuration tool for defining physical location and billing details of the Facility or offsite locations
Lookup Tables A configuration tool for editing option lists used in various places throughout GoRev
Batching Patient statement and insurance claim batch generator
VisitStatus A tool to create and edit visit statuses

Automated Data Importing

Data Import UtilitiesA set of utilities that are used to import data from CSV files in specific formats into a GoRev facility database

Denial Management Guides

Denial ManagementA guide by CAS code on how to respond to and resolve insurance carrier denials.
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