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public:gorev:start [2020/10/09 15:45]
bgriffin
public:gorev:start [2021/08/25 09:53] (current)
bgriffin
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-===== GoRev User Guides ===== +You have reached ​legacy ​GoRev user support system. ​  Our new support guides can be found herehttps://app.getguru.com/card/​c9aXq9Ri/​Table-of-Contents
-Please see the sections below for more information about GoRev and its various modules. +
- +
-===== Update History ===== +
-|{{ :​public:​gorev:​gorev_32_icon.png?​nolink |}}|[[ChangeLog|GoRev Change Log]]|GoRev'​s In-Depth Update Log| +
- +
-===== System Basics and Support ===== +
-| {{ :​public:​gorev:​gorev_32_icon.png?​nolink }}           | [[GoRevInstallation|GoRev.exe Installation Tutorial]] ​                     | How to Install Gorev.exe ​                                            | +
-| {{ :​public:​gorev:​gorev_32_icon.png?​nolink }}           | [[GoRevLauncherInstallation|GoRev Launcher Installation Tutorial]] ​        | How to Install GoRev Launcher ​                                       | +
-| {{ :​public:​gorev:​cloud-check-32.png }}                 | [[ServerSelection|GoRev Server Selection Tutorial]] ​                       | How to Select ​Server in GoRev                                      | +
-| {{ :​public:​gorev:​key-32.png?​nolink }}                  | [[GoRevFirstTimeUserAndLogin|GoRev First Time User and Login Tutorial]] ​   | How to Log into GoRev as a First Time User                           | +
-| {{ :​public:​gorev:​users-32.png?​nolink }}                | [[NavigatingProfileOptions|GoRev Navigating Profile Options Tutorial]] ​    | How to Navigate the Profile Options Module in GoRev                  | +
-| {{ :​public:​gorev:​facility-32.png?​nolink }}             | [[Facility Selection|GoRev Facility Selection Tutorial]] ​                  | How to Select a Facility/​Unit in GoRev                               | +
-| {{ :​public:​gorev:​ticket-add-32.png?​nolink }}           | [[ITSupportTicketCreation|GoRev IT Support Ticket Creation Tutorial]] ​     | How to Create an IT Support Ticket in GoRev                          | +
-| {{ :​public:​gorev:​ticket-32.png?​nolink }}               | [[ITSupportTicketManagement|GoRev IT Support Ticket Management Tutorial]] ​ | How to Manage your IT Support Tickets in GoRev                       | +
-| {{ :​public:​gorev:​support-32.png?​nolink }}              | [[ITRemoteSupport|GoRev IT Remote Support Tutorial]] ​                      | How to Start a Screen Connect Session with a GoRev Support Agent     | +
-| {{ :​common:​windows8.png?​nolink }}                      | [[SystemRequirements|GoRev System Requirements]] ​                          | Detailed requirements about Hardware and Software utilized by GoRev  | +
-| {{ :​public:​gorev:​settings-import-alt-32.png?​nolink }}  | [[System Failure]] ​                                                        | How to report ​system ​failures and security breaches                | +
- +
-===== Registration and Patient Overview ===== +
-| {{ :​public:​gorev:​calendar-32.png?​nolink }}             | [[Scheduling|GoRev Scheduling Appointment Tutorial]] ​                                             | How to create a new appointment in the GoRev Scheduling module. ​                                                                                                                                                                                              | +
-| {{ :public:gorev:​visit-32.png?​nolink }}                | [[NewVisitTutorial|GoRev New Visit Tutorial]] ​                                                    | How to Create a New Visit in GoRev                                                                                                                                                                                                                            | +
-| {{ :​public:​gorev:​quick-32.png?​nolink }}                | [[StatCheck-In|GoRev Stat Check In Tutorial]] ​                                                    | How to Perform a Stat Check In for a Patient in GoRev                                                                                                                                                                                                         | +
-| {{:​public:​gorev:​advanced_search_icon.png?​35}} ​         | [[AdvancedSearch|GoRev Advanced Search Tutorial]] ​                                                | How to Perform an Advanced Search for a Patient in GoRev                                                                                                                                                                                                      | +
-| {{:​public:​gorev:​workerscomp-32.png?​35}} ​               | [[AddingWorker'​sCompensation|GoRev Adding Worker'​s Compensation Tutorial]] ​                       | How to Add Worker'​s Compensation Information to a Patient'​s Account in GoRev                                                                                                                                                                                  | +
-| {{ :​public:​gorev:​doctor-32.png?​nolink }}               | [[AddingPhysician|GoRev Adding a Physician Tutorial]] ​                                            | How to Add a Physician to the GoRev System ​                                                                                                                                                                                                                   | +
-| {{ :​public:​gorev:​patient-32.png?​nolink }}              | [[NavigatingPatientOverview|GoRev Navigaing Patient Overview Tutorial]] ​                          | How to Navigate the Patient Overview Module in GoRev                                                                                                                                                                                                          | +
-| {{:​public:​gorev:​file_management_icon.png?​45}} ​         | [[FileManagement|GoRev File Management Tutorial]] ​                                                | How to Upload, Remove, and Retrieve Patient Files in GoRev                                                                                                                                                                                                    | +
-| {{ :​public:​gorev:​account_notation_icon.png?​40 }}       | [[AccountNotation|GoRev Account Notation Tutorial]] ​                                              | How to Utilize the Account Notation Area of the Patient Overview Module in GoRev                                                                                                                                                                              | +
-| {{ :​public:​gorev:​checklist-followups-32.png?​nolink }}  | [[PatientMulti-VisitPatientNoteApplication|GoRev Multi-Visit Patient Note Application Tutorial]] ​ | How to Apply A Patient Note to Multiple Patient Visits in GoRev                                                                                                                                                                                               | +
-| {{ :​public:​gorev:​insurance-check-32.png?​nolink }}      | [[Real Time Eligibility|GoRev Real Time Eligibility Tutorial]] ​                                   | How to Utilize the Eligibility Module in GoRev                                                                                                                                                                                                                | +
-| {{ :​public:​gorev:​money-payment-32.png?​nolink }}        | [[PatientPayments|GoRev Patient Payments Tutorial]] ​                                              | How to Post, Void, and Refund Patient Payments in GoRev                                                                                                                                                                                                                                                                                                                                                                                                            | +
-| {{ :​public:​gorev:​barcode-32.png?​nolink }}              | [[Charging|Bar Code Charge Capture]] ​                                                             | A charge capture tool that supports barcode scanning and explosive charging ​                                                                                                                                                                                  | +
-| {{ :​public:​gorev:​money-settings-32.png?​nolink }}       | [[GoRevChargeTemplates|GoRev Charge Templates Tutorial]] ​                                         | How to Navigate the Charge Templates Module in GoRev                                                                                                                                                                                                          | +
-| {{:​public:​gorev:​insured-32.png?​nolink}} ​               | [[CollaborativeGroupManagement|Collaborative Insurance Group Management (CIGM)]] ​                 | This GoRev module lets you save all details related to a specific groups (aka employer) insurance details including; fully-insured vs self-insured,​ payment method (UCR, MNRP, MRC2, etc), Plan types (PPO, HMO, POS, etc), Summary Plan Documents, and more  | +
-| {{:​public:​gorev:​data_entry_workflow_icon.png?​40}} ​     | [[NavigatingDataEntryWorkflow|GoRev Navigating Data Entry Workflow Tutorial]] ​                    | How to Navigate the Data Entry Workflow Module in GoRev                                                                                                                                                                                                       | +
- +
-===== Patient Portal and Electronic Communications ===== +
-| {{ :​public:​gorev:​blueg.png?​32 }}         | [[Patient Portal|Patient Portal User Manual]] ​                   | Guide navigating the patient portal from a patient perspective including registering for a visit online, communicating electronically with a provider, and reviewing/paying for balances due                                                                                                                         | +
-| {{ :​public:​gorev:​portal_inbox.png?40 }}  | [[Provider Portal|Provider Portal User Manual]] ​                 | Guide for utilizing the patient portal inbox where registrars, billers, and providers can communicate digitally with patients ​                                                                                                                                                                                       | +
-| {{ :​public:​gorev:​portalqr.png?40 }}      | [[Electronic Statements|Electronic Patient Statements]] ​         | Guide for configuration and utilization of the GoRev Electronic patient statements module ​                                                                                                                                                                                                                           | +
-| {{ :​public:​gorev:​digireg.png?​40 }}      | [[Digital Registration|Digital Registration]] ​                   | Guide for configuration and use of the digital registration system. ​ This system replaces all physical paper registration documents with a digital process patients can use via any device ​                                                                                                                          | +
-| {{ :​public:​gorev:​calendar-32.png?​40 }}      | [[Portal Scheduling Integration|Portal Scheduling Integration]] ​ | Guide for configuration and use of the patient portal integration into the Scheduling module within GoRev. ​  This system will allow you to specify start and end business hours, time slot increment, allow patients to self schedule into the slots, and restrict slots to a specified number of allowed patients. ​ | +
-| {{ :​public:​gorev:​labsample.png?​40 }}      | [[Portal Test Results|Portal Test Results]] ​                     | Guide for configuration and use of the digital clinical/lab test result distribution system ​                                                                                                                                                                                                                         | +
- +
-===== Scheduling Settings ===== +
-|{{ :​public:​gorev:​settings-import-alt-32.png?​nolink ​ |}}|[[SchedulingGeneralSettings|GoRev Scheduling General Settings Tutorial]]|How to Define the General Settings for the GoRev Scheduling Module| +
-|{{ :​public:​gorev:​departments_settings_icon.png?​35 |}}|[[AdministrativeSchedulingDepartmentsSettings|GoRev Aministrative Scheduling Departments Settings Tutorial]]|How to Define the Departments Settings for the Scheduling Module as an Administrator in GoRev| +
-|{{ :​public:​gorev:​visit-32.png?​nolink |}}|[[AdministrativeSchedulingRoomsResourcesSettings|GoRev Administrative Scheduling Rooms and Resources Settings Tutorial]]|How to Define the Rooms and Resources Settings for the Scheduling Module as an Administrator in GoRev| +
-|{{:​public:​gorev:​labels_icon.png?​40|}}|[[AdministrativeSchedulingLabelsSettings|GoRev Administrative Scheduling Labels Settings Tutorial]]|How to Define the Labels Settings for the Scheduling Module as an Administrator in GoRev|  +
-|{{:​public:​gorev:​print_templates_icon.png?​40|}}|[[SchedulingPrintTemplatesSettings|GoRev Scheduling Print Templates Settings Tutorial]]|How to Define the Print Templates Settings for the GoRev Scheduling Module| +
- +
-===== Laboratory Registration ===== +
-|{{ :​public:​gorev:​file-add-32.png?​nolink |}}|[[LaboratoryNewOrderPt1|GoRev Laboratory New Order Tutorial: Part I]]|Completing Part 1 of the Laboratory New Order Process in GoRev| +
-|{{ :​public:​gorev:​quick-32.png?​nolink |}}|[[LaboratoryQuickOrderPt1|GoRev Laboratory Quick Order Tutorial: Part I]]|Completing Part 1 of the Laboratory Quick Order Process in GoRev| +
-|{{ :​public:​gorev:​1491002632_1-41.png?​nolink |}}|[[TodaysOrders|Order Workflow]]|A laboratory order workflow allowing for specimen status tracking, canceling orders and more| +
-|{{ :​public:​gorev:​file-32.png?​nolink |}}|[[EditOrder|Edit Lab Order]]|Make changes, or complete, an existing order that was pending| +
- +
- +
-===== Laboratory Back Office and Testing ===== +
-|{{ :​public:​gorev:​test-tubes-32.png?​nolink |}}|[[LaboratoryBatchCreation|GoRev Laboratory Batch Creation Tutorial]]|How to Create a Laboratory Batch in GoRev| +
-|{{ :​public:​gorev:​labsample.png?​nolink |}}|[[ResultOverview|Result Overview]]|When it comes time to review and approve results for delivery to your clients, this is your primary tool.| +
-|{{ :​public:​gorev:​test-tubes-32.png?​nolink |}}|[[EditTests|Edit Tests]]|An administrative tool for managing tests and associated cutoffs and coding values| +
-|{{ :​public:​gorev:​checklist-followups-32.png?​nolink |}}|[[QualityControl|Quality Control]]|A data capture and analysis tool used in the monitoring instruments in order to ensure accuracy and quality.| +
-|{{ :​public:​gorev:​waters.png?​nolink |}}|[[WatersIntegration|Waters TQD Integration]]|A step by step guide to using GoRev Laboratory modules with MassLynx and and the Waters analysis equipment| +
-|{{ :​public:​gorev:​lis:​mq:​mq_logo_sm.png?​nolink |}}|[[SciexMQIntegration|Sciex MultiQuant Integration]]|A step by step guide to exporting test results captured by AB Sciex LCMS equipment and importing them into GoRev| +
- +
-===== Billing ===== +
-| {{ :​public:​gorev:​money-financials-32.png?​nolink }}     | [[PatientFinancials|Patient Financials]] ​                                  | The financial account summary viewer within GoRev                                                                                                                                              | +
-| {{ :​public:​gorev:​money-book-posting-32.png?​nolink }}   | [[Posting|Bulk Posting]] ​                                                  | An advanced manual for the posting module with support for importing of 835 EDIs                                                                                                               | +
-| {{ :​public:​gorev:​money-book-posting-32.png?​nolink }}   | [[LineItemPosting|Line Item Posting]] ​                                     | An advanced manual for the Line Item Posting module with support for importing of 835 EDIs                                                                                                     | +
-| {{ :​public:​gorev:​money-book-posting-32.png?​nolink }}   | [[DynamicAdjustmentMapping|Dynamic Adjustment Mapping]] ​                   | Allows you to specify the desired default behavior for each CAS and Remark code related to posting adjustments. ​                                                                               | +
-| {{ :​public:​gorev:​money-book-posting-32.png?​nolink }}   | [[Automated Selfpay Rate Adjustments|Automated Selfpay Rate Adjustments]] ​ | Once enabled, GoRev will automatically adjust a visits balance down to the total of the self pay rates for all charges on an account and set the remaining balance to patient responsibility. ​ | +
-| {{:​public:​gorev:​posting_workflow_icon.png?​37}} ​        | [[NavigatingPostingWorkflow|GoRev Navigating Posting Workflow Tutorial]] ​  | How to Navigate the Posting Workflow Module in GoRev                                                                                                                                           | +
-| {{ :​public:​gorev:​report-32.png?​nolink }}               | [[ReportsAndWorkflows|Reports]] ​                                           | A module for delivering of tabular data                                                                                                                                                        | +
-| {{ :​public:​gorev:​checklist-followups-32.png?​nolink }}  | [[FollowUp|Navigating Follow Up Buckets]] ​                                 | How to Navigate the GoRev Follow Up Buckets ​                                                                                                                                                   | +
-| {{ :​public:​gorev:​checklist-followups-32.png?​nolink }}  | [[Navigating_Follow_Up_Reports|Navigating Follow Up Reports]] ​             | How to Navigate Follow Up Reports in GoRev                                                                                                                                                     | +
-| {{ :​public:​gorev:​piestyledonut_32x32.png?​nolink }}     | [[MergingDuplicateAccounts|GoRev Merging Duplicate Accounts Tutorial]] ​    | How to Merge Patient Accounts in GoRev                                                                                                                                                         | +
-| {{ :​public:​gorev:​coding-32.png?​nolink }}               | [[Coding]] ​                                                                | An advanced module allowing for assisted abstraction of cases in either ICD-9, ICD-10 or both                                                                                                  | +
-| {{:​public:​gorev:​coding_productivity_icon.png?​42}} ​     | [[CodingProductivity|GoRev Coding Productivity Tutorial]] ​                 | How to Navigate the Coding Productivity Module in GoRev                                                                                                                                        | +
-| {{:​public:​gorev:​checklist-followups-32.png?​nolink}} ​   | [[Workflow]] ​                                                              | User interface in GoRev to track the progress of a patients claim                                                                                                                              | +
-| {{ :​public:​gorev:​grades-32.png?​nolink }}               | [[Grades|Business Intelligence Grades]] ​                                   | A report ​card module grading the billing process on a number of key factors ​                                                                                                                   | +
- +
-===== Reports ===== +
-| {{:​public:​gorev:​reports.png?​45}} ​                          | [[StandardReportSet|GoRev Standard Report Set]]                      | The Standard GoRev Report Set                         | +
-| {{:​public:​gorev:​user_access_reports_icon.png?​45}} ​         | [[UserAccessReports|GoRev User Access Reports Tutorial]] ​            | How to Run User Access Reports in GoRev               | +
-| {{:​public:​gorev:​patient_details_icon.png?​45}} ​             | [[PatientDetailsReports|GoRev Patient Details Reports Tutorial]] ​    | How to Run Patient Details Reports in GoRev           | +
-| {{:​public:​gorev:​daily_cash_drawers_icon.png?​45}} ​          | [[DailyCashDrawerReports|GoRev Daily Cash Drawer Reports Tutorial]] ​ | How to Run End of Day Cash Drawer Reports in GoRev    | +
-| {{:​public:​gorev:​schedule_report_icon_transparent.png?​45}} ​ | [[ReportScheduling|GoRev Report Scheduling Tutorial]] ​               | How to Utilize the Report Scheduling Module in GoRev  | +
-| {{:​public:​gorev:​filters.png?​45}} ​                          | [[ReportFilters|GoRev Report Filters and Views]] ​                    | GoRev Advanced Report Filters and Views               | +
-| {{:​public:​gorev:​reports.png?​45}} ​                          | [[BulkActions|GoRev Bulk Automated Actions]] ​                        | GoRev Bulk Automated Actions ​                         | +
- +
-===== State Reporting ===== +
-| {{:​public:​gorev:​reports.png?​45}} ​ | [[THCIC|THCIC System13]] ​ | Texas State Reporting into THCIC System 13  | +
- +
- +
-===== Administration ===== +
-| {{:​public:​gorev:​statementsicon.png?​35}} ​                  | [[StatementsManagement|GoRev Patient Statements Administrative Guide]] ​            | How to maintain all settings related to statement generation ​                                                                              | +
-| {{ :​public:​gorev:​users-32.png?​nolink }}                   | [[ExistingUserManagement|GoRev Administrative Existing User Management Tutorial]] ​ | How to Edit Information,​ Manage Passwords, Terminate, and Delete Existing Users as an Administrator in GoRev                               | +
-| {{ :​public:​gorev:​users-32.png?​nolink }}                   | [[RestrictedAccess|GoRev Administrative Setting up Restricted Access]] ​            | How to configure a user for restricted information access ​                                                                                    | +
-| {{:​public:​gorev:​standardpermissions.png?​45|}} ​             | [[StandardPermissionSet|GoRev Security Groups and Permissions]] ​     | GoRev Security Groups and Permission ​                 | +
-| {{ :​public:​gorev:​permission_keys.png?​35 }}                | [[PermissionsGroups|GoRev Administrative Permissions and Groups Tutorial]] ​        | How to Navigate the Permission and Group Features as an Administrator in GoRev                                                             | +
-| {{ :​public:​gorev:​team_management_icon.png?​35 }}           | [[TeamManagement|GoRev Administrative Team Management Tutorial]] ​                  | How to Navigate the Team Management Feature as an Administrator in GoRev                                                                   | +
-| {{ :​public:​gorev:​insurance-carriers-32.png?​nolink }}      | [[CarrierManagement|GoRev Administrative Insurance Carrier Management Tutorial]] ​  | How to Add New Insurance Carriers, Edit Existing Insurance Carriers, and Delete Unwanted Insurance Carriers as an Administrator in GoRev. ​ | +
-| {{ :​public:​gorev:​insurance-check-plans-32.png?​nolink }}   | [[PlanManagement|GoRev Administrative Plan Management Tutorial]] ​                  | How to Create New Insurance Plans, Edit Existing Insurance Plans, and Delete Unwanted Insurance Plans as an Administrator in GoRev. ​       | +
-| {{ :​public:​gorev:​doctor-32.png?​nolink }}                  | [[PhysicianDirectory|Physician Directory]] ​                                        | Configuration tool for creating and maintaining doctors that practice at or refer to the active facility ​                                  | +
-| {{ :​public:​gorev:​new_charge_icon.png?​42 }}                | [[AdministrativeNewCharge|GoRev Administrative New Charge Tutorial]] ​              | How to Create a New Charge as an Administrator in GoRev. ​                                                                                  | +
-| {{ :​public:​gorev:​new_explosive_charge_icon.png?​45 }}      | [[AdministrativeExplosiveCharge|GoRev Administrative Explosive Charge Tutorial]] ​  | How to Create an Explosive Charge as an Administrator in GoRev. ​                                                                           | +
-| {{ :​public:​gorev:​chargemastert-32.png?​nolink }}           | [[AdministrativeChargeMaster|GoRev Administrative Charge Master Tutorial]] ​        | How to Navigate the Charge Master Module as an Administrator in GoRev                                                                      | +
-| {{ :​public:​gorev:​cards-32.png?​nolink }}                   | [[PreferenceCards|Preference Card Designer]] ​                                      | A tool for creating preference cards for use in physician specific operation customization and charging ​                                   | +
-| {{ :​public:​gorev:​file-list-32.png?​nolink }}               | [[Charts]] ​                                                                        | Configuration tool for defining digital document templates that can be printed or exported to PDF based on data from a patient chart       | +
-| {{ :​public:​gorev:​location-32.png?​nolink }}                | [[Locations]] ​                                                                     | Configuration tool for defining physical location and billing details ​of the Facility or offsite locations ​                                | +
-| {{ :​public:​gorev:​search-32.png?​nolink }}                  | [[LookupTables|Lookup Tables]] ​                                                    | A configuration tool for editing option lists used in various places throughout GoRev                                                      | +
-| {{ :​public:​gorev:​folder-health-batching-32.png?​nolink }}  | [[Batching]] ​                                                                      | Patient statement and insurance claim batch generator ​                                                                                     | +
-| {{ :​public:​gorev:​visit_status_icon.png?​nolink}} ​          | [[VisitStatus]] ​                                                                   | A tool to create and edit visit statuses ​                                                                                                  | +
  
  
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